Renewal Coordinator
DocuSign
Tokyo
Workplace: RemoteFull timeFunction: Executive & General ManagementEducation: bachelorsSkills: ["Negotiation","Collaboration","Organization","Prioritization","Adaptability"]Own and execute a high volume (700–800+) of customer renewal contracts in an assigned territory. Partner with Account Executives to secure renewals, minimize financial attrition, and negotiate win-win terms that maximize contract value while preserving customer trust. Maintain an accurate rolling forecast, communicate renewal risk, and help identify incremental growth opportunities. Ensure strong CRM and process hygiene, data quality, quotes, and forecasting for each renewal.

