Customer Experience Banker - Boulder, CO

Huntington Bancshares
Boulder
Workplace: OnsiteFull timeUSD 23 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation","Cash handling","Technology comfort"]

Serve as a financial concierge for walk-in customers in the branch, proactively identifying goals and recommending suitable deposit, loan, and other banking products. Provide accurate, efficient transaction processing and exemplary customer service while educating customers on bank products, services, and technology. Strengthen and grow consumer and business relationships through disciplined follow-up, outbound calling, and referrals, partnering with other areas of the bank and following operational, security, risk, and regulatory procedures.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Customer Experience Banker - Boulder, CO

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Last checked: 21 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers in the branch, proactively identifying goals and recommending suitable deposit, loan, and other banking products. Provide accurate, efficient transaction processing and exemplary customer service while educating customers on bank products, services, and technology. Strengthen and grow consumer and business relationships through disciplined follow-up, outbound calling, and referrals, partnering with other areas of the bank and following operational, security, risk, and regulatory procedures.
Location: Boulder
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Understand and educate customers on consumer deposit products and consumer lending.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 23 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma or GED plus at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking/financial services or goal-driven retail sales.
  • •Be able to handle cash.
  • •Demonstrate comfort with technology such as mobile services and online banking services.
  • •Subject to additional background check requirements, including providing fingerprints as required by NMLS regulations.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentationCash handlingTechnology comfort
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn