CSR/Teller - Southside (Holland MI) - Part Time

Fifth Third Bancorp
Michigan
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Professionalism","Confidentiality","Problem-solving","Teamwork"]

Provide excellent customer care for daily banking transactions, addressing inquiries and resolving issues in line with bank policies. Maintain a trusted, confidential relationship with customers, handle risk responsibly, and keep operations running efficiently at the financial center. Actively refer customers to the appropriate business partners, track referrals using required tools, and review dashboards to monitor referral fulfillment.

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Fifth Third Bancorp
Fifth Third Bancorp
1 month ago

CSR/Teller - Southside (Holland MI) - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide excellent customer care for daily banking transactions, addressing inquiries and resolving issues in line with bank policies. Maintain a trusted, confidential relationship with customers, handle risk responsibly, and keep operations running efficiently at the financial center. Actively refer customers to the appropriate business partners, track referrals using required tools, and review dashboards to monitor referral fulfillment.
Location: Michigan
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer care for daily transactions, inquiries, and problem resolution per bank policies.
  • •Answer questions and find solutions while providing timely correspondence and support.
  • •Handle customer business confidentially and follow the Code of Business Conduct and Ethics.
  • •Perform daily office responsibilities and help maintain efficient operations and balancing records.
  • •Meet sales referral targets and use tools/dashboards to track referral progression and fulfillment.

Key Requirements

  • •High school diploma or GED.
  • •Extensive cash handling with ability to perform advanced math functions.
  • •Ability to interact comfortably and confidently with the public and demonstrate initiative in starting dialogue.
  • •Ability to read and write well enough to communicate in oral and written form.
  • •Knowledge of retail policies and procedures, with sound judgment and professionalism in problem resolution.
Education:High School
Skills:Customer serviceProfessionalismConfidentialityProblem-solvingTeamwork

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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