Stage Experience Lead - Full Time (Pickering, ON, CA, L1V 1B8)

Sephora
Canada
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influencing","Team building","Coaching","Client service"]

Lead the in-store “on-stage” experience for Sephora sales floor departments within a specific location, helping cast execute the selling model and deliver outstanding client service. Support timely client feedback resolution, enable training on client interactive technology, and assist with in-store events. Coach and support performance in your assigned area while staying close to store sales performance and business opportunities.

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FursaFursa
Sephora
Sephora
3 days ago

Stage Experience Lead - Full Time (Pickering, ON, CA, L1V 1B8)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead the in-store “on-stage” experience for Sephora sales floor departments within a specific location, helping cast execute the selling model and deliver outstanding client service. Support timely client feedback resolution, enable training on client interactive technology, and assist with in-store events. Coach and support performance in your assigned area while staying close to store sales performance and business opportunities.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Ensure on-stage cast properly execute Sephora’s selling model and provide outstanding client service.
  • •Support timely response to client feedback per department and action issues/feedback via hotline or direct client feedback.
  • •Support training for World selling cast on Client Interactive Technology.
  • •Support in-store events as needed to meet store goals and client needs.
  • •Coach performance in the assigned area by delivering timely improvement feedback and participating in regular check-ins with direct reports.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills and the ability to influence business partners clearly and concisely.
  • •Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast.
  • •Ability to coach and support performance management situations within the assigned area of the store.
Experience:1-3 years
Skills:CommunicationInfluencingTeam buildingCoachingClient service
Tech Stack:Client Interactive Technology

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn