Traba

1 day ago

Customer On-Site

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Serve as the on-site point of contact between Traba’s workforce and the client’s leadership team. You’ll provide operational oversight for worker support, coordinate onboarding and scheduling, and ensure clear communication across client site, Traba Ops, and Worker Support teams. In this fast-paced warehouse/manufacturing environment, you’ll manage performance, resolve issues and escalations, support day-to-day operations, and identify account expansion opportunities.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Own worker & client relationship management, providing timely updates, feedback, and support to site supervisors and workers.
•Coordinate on-site onboarding, including introductions, first-day check-ins, interviews, start schedules, and end-to-end onboarding (including vetting and drug testing).
•Support workers with clock-ins, pay questions, and performance feedback; manage performance and escalate issues as needed.
•Bridge communication between the client site, Traba Ops, and Worker Support teams by reporting attendance issues, staffing changes, and key updates.
•Handle issue resolution and incident management, support day-to-day site operations (including shift/schedule management and PPE distribution), and drive account growth opportunities.

Pay and Benefits

Salary: USD 24 - 28 hourly

Key Requirements

•High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
•1–2+ years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with both workers and client stakeholders.
•Comfortable working in fast-paced, dynamic warehouse environments.

Experience:1+ yearsWarehouseManufacturingCustomer-facing

Education:High School

Skills:CommunicationRelationship managementProfessionalismOrganizationProblem-solving

Company Brief

Traba

Provides a platform to hire, pay, and manage hourly and flexible workers, combining time tracking, payroll, and compliance tools to simplify workforce management for companies that rely on contingent labor.

Industry: HR Tech

Website

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Traba

1 day ago

Customer On-Site

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Own worker & client relationship management, providing timely updates, feedback, and support to site supervisors and workers.
•Coordinate on-site onboarding, including introductions, first-day check-ins, interviews, start schedules, and end-to-end onboarding (including vetting and drug testing).
•Support workers with clock-ins, pay questions, and performance feedback; manage performance and escalate issues as needed.
•Bridge communication between the client site, Traba Ops, and Worker Support teams by reporting attendance issues, staffing changes, and key updates.
•Handle issue resolution and incident management, support day-to-day site operations (including shift/schedule management and PPE distribution), and drive account growth opportunities.

Pay and Benefits

Salary: USD 24 - 28 hourly

Key Requirements

•High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
•1–2+ years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with both workers and client stakeholders.
•Comfortable working in fast-paced, dynamic warehouse environments.

Experience:1+ yearsWarehouseManufacturingCustomer-facing

Education:High School

Skills:CommunicationRelationship managementProfessionalismOrganizationProblem-solving

Company Brief

Traba

Industry: HR Tech

Website