Postman

3 months ago

Engagement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Engagement Manager leads technical, multi-stakeholder programs for Postman’s strategic accounts. You’ll translate goals into a structured adoption program, coordinate cross-functional delivery, run executive reviews, align stakeholders, and ensure measurable value realization from kickoff to expansion. Requires seasoned program leadership in a technical B2B SaaS environment, with strong communication and strategic thinking to drive revenue impact.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Success Planning: Work with the customer and Account Executive to co-develop a structured success plan with clear milestones, timelines, stakeholders, and success criteria. Translate customer business goals into an actionable program roadmap.
•Program Management and Execution: Coordinate cross-functional delivery across customer teams and internal Postman resources. Track milestone progress, identify and escalate blockers, and maintain momentum throughout the engagement lifecycle—from discovery through to exit.
•Business Reviews and Value Demonstration: Lead executive and business reviews in partnership with the Account Executive, presenting measurable adoption progress and quantifiable outcomes. Own the content and narrative; bring the data to life.
•Stakeholder Alignment and Expansion: Build and maintain organizational maps across your accounts. Drive multi-threaded engagement to accelerate time to value and identify expansion opportunities. Surface actionable insight to the AE to inform commercial strategy.
•CSE Coordination: Identify where deeper technical activation is needed and engage Customer Success Engineering. Retain coordination ownership throughout, ensuring no dropped handoffs and clear progress tracking.

Pay and Benefits

Perks:Medical CoveragePaid LeaveWellness StipendMeal Allowance

Key Requirements

•8+ years of experience in program management, enterprise customer success, or strategic consulting in a technical B2B SaaS environment.
•You can translate ambiguity into plans and build frameworks that adapt to change.
•Executive-ready communication skills with ability to present to senior stakeholders.
•Commercially aware with the ability to identify expansion signals and translate them into opportunities for the AE.
•Deeply collaborative, acting as the operational counterpart to the Account Executive and leading cross-functional efforts.

Experience:8+ yearsSaaSEnterprise softwareDeveloper tooling

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingStakeholder management

Languages:English

Tech Stack:API platformsDeveloper tooling

Company Brief

Postman

Provides a collaborative API development platform enabling design, testing, documentation, and monitoring of APIs. Widely used by developers and teams to streamline API workflows across development and testing lifecycles.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2014

Website LinkedIn

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Postman

3 months ago

Engagement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Success Planning: Work with the customer and Account Executive to co-develop a structured success plan with clear milestones, timelines, stakeholders, and success criteria. Translate customer business goals into an actionable program roadmap.
•Program Management and Execution: Coordinate cross-functional delivery across customer teams and internal Postman resources. Track milestone progress, identify and escalate blockers, and maintain momentum throughout the engagement lifecycle—from discovery through to exit.
•Business Reviews and Value Demonstration: Lead executive and business reviews in partnership with the Account Executive, presenting measurable adoption progress and quantifiable outcomes. Own the content and narrative; bring the data to life.
•Stakeholder Alignment and Expansion: Build and maintain organizational maps across your accounts. Drive multi-threaded engagement to accelerate time to value and identify expansion opportunities. Surface actionable insight to the AE to inform commercial strategy.
•CSE Coordination: Identify where deeper technical activation is needed and engage Customer Success Engineering. Retain coordination ownership throughout, ensuring no dropped handoffs and clear progress tracking.

Pay and Benefits

Perks:Medical CoveragePaid LeaveWellness StipendMeal Allowance

Key Requirements

•8+ years of experience in program management, enterprise customer success, or strategic consulting in a technical B2B SaaS environment.
•You can translate ambiguity into plans and build frameworks that adapt to change.
•Executive-ready communication skills with ability to present to senior stakeholders.
•Commercially aware with the ability to identify expansion signals and translate them into opportunities for the AE.
•Deeply collaborative, acting as the operational counterpart to the Account Executive and leading cross-functional efforts.

Experience:8+ yearsSaaSEnterprise softwareDeveloper tooling

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingStakeholder management

Languages:English

Tech Stack:API platformsDeveloper tooling

Company Brief

Postman

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2014

Website LinkedIn