Store Team Lead, Pavilion Bukit Jalil

Crocs Inc.
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Teamwork","Customer service","Adaptability"]

Lead daily retail operations as a Sales Team Lead, delivering outstanding consumer service using the C.H.A.R.M. service model. Oversee opening/closing procedures, coach team members on products and promotions, and drive daily sales targets. Coordinate store deadlines, support cross-department learning, and execute retail essentials including POS system management, replenishment, pricing/markdowns, loyalty program promotion, and cleanliness standards while adhering to asset protection policies.

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Crocs Inc.
Crocs Inc.
5 days ago

Store Team Lead, Pavilion Bukit Jalil

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead daily retail operations as a Sales Team Lead, delivering outstanding consumer service using the C.H.A.R.M. service model. Oversee opening/closing procedures, coach team members on products and promotions, and drive daily sales targets. Coordinate store deadlines, support cross-department learning, and execute retail essentials including POS system management, replenishment, pricing/markdowns, loyalty program promotion, and cleanliness standards while adhering to asset protection policies.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Oversee opening and closing procedures and educate team members on products and promotions.
  • •Drive daily sales targets and use sales-driven techniques to improve key performance indicators with Store Management.
  • •Coordinate, delegate, prioritize, and follow up on daily store activities and deadlines.
  • •Support retail operations including POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards.

Key Requirements

  • •2–3 years of total retail experience, preferably with previous store leadership experience.
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Proven written and verbal communication skills with store team, operations managers, District Managers, and corporate partners.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Flexibility for nights, weekends, holidays, and extended hours with regular attendance.
Experience:Retail
Skills:LeadershipCommunicationTeamworkCustomer serviceAdaptability
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn