Transfer Agency Processor (Bangalore, KA, IN, 560103)

HSBC
Bengaluru
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-3 yearsEducation: bachelorsSkills: ["Attention to detail","Communication","Time management","Issue identification","Documentation management"]

Process Transfer Agency activities while delivering accurate, timely customer support for new and existing investors. Review and maintain KYC status records in the AML database, archive and scan documentation, and handle tasks with strong attention to detail. Identify, escalate, and manage potentially critical issues to protect client relationships and service standards. Work across shifts due to coverage of UK/Europe/Asia markets and apply AML/KYC, FATCA, CRS, and related regulations.

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FursaFursa
HSBC
HSBC
19 hours ago

Transfer Agency Processor (Bangalore, KA, IN, 560103)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Process Transfer Agency activities while delivering accurate, timely customer support for new and existing investors. Review and maintain KYC status records in the AML database, archive and scan documentation, and handle tasks with strong attention to detail. Identify, escalate, and manage potentially critical issues to protect client relationships and service standards. Work across shifts due to coverage of UK/Europe/Asia markets and apply AML/KYC, FATCA, CRS, and related regulations.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time · 12 months
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Deliver consistent customer support independently and as part of a team within agreed timeframes.
  • •Prioritise tasks and manage time to ensure accurate handling of customer requests.
  • •Review KYC documentation promptly and accurately, maintaining a 100% accurate KYC status record in the AML database.
  • •Archive and scan documentation appropriately so files are stored correctly and can be retrieved quickly.
  • •Identify and escalate potentially critical issues promptly, involving the right teams to protect customers and the business.

Key Requirements

  • •Graduate or post-graduate diploma/degree in Accounting, Finance and Banking (higher qualification not a bar).
  • •Solid understanding of AML/KYC requirements for Transfer Agency activities, including knowledge of securities industry in AML & KYC.
  • •2-3 years of prior experience in Transfer Agency AML KYC processing or relevant AML KYC experience for the same duration.
  • •Working knowledge of regulations including GDPR, FATCA and CRS, and CSSF (as applicable).
  • •Any AML/KYC risk management certification is required; CISI (Chartered Institute for Securities and Investment) is mentioned.
Experience:2-3 yearsBankingAML/KYCTransfer agencyMutual fundsSecurities
Education:Bachelor's in Accounting, Finance and Banking
Skills:Attention to detailCommunicationTime managementIssue identificationDocumentation management
Certifications:CISI – Chartered Institute for Securities and Investment Certifications

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn