Corporate Communications Operations Specialist

Northern Trust
Chicago
Workplace: HybridFull timeUSD 67,500 - 111,500Function: Communications, PR & CommunitySkills: ["Troubleshooting","Problem-solving","Customer support","Organizational skills","Attention to detail","Collaboration","Relationship-building","Written communication","Verbal communication","Data analysis"]

Support the enablement, delivery, and administration of enterprise internal communications channels. Manage communications platforms, email distributions, and audience lists; publish and distribute content across multiple internal channels; maintain intranet navigation and digital signage updates. Provide user training, troubleshooting, and adoption support for communications technologies and standards. Create and edit visual assets using Figma, produce recurring newsletters, and analyze engagement metrics to improve channel effectiveness.

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FursaFursa
Northern Trust
Northern Trust
13 hours ago

Corporate Communications Operations Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support the enablement, delivery, and administration of enterprise internal communications channels. Manage communications platforms, email distributions, and audience lists; publish and distribute content across multiple internal channels; maintain intranet navigation and digital signage updates. Provide user training, troubleshooting, and adoption support for communications technologies and standards. Create and edit visual assets using Figma, produce recurring newsletters, and analyze engagement metrics to improve channel effectiveness.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Manage, administer, and maintain internal communications platforms and tools.
  • •Administer email distributions, audience lists, system access, and delivery processes.
  • •Provide user training, technical support, and troubleshooting for communications technologies.
  • •Build, test, edit, and distribute enterprise communications across multiple channels.
  • •Review, edit, approve, and publish internal communication content; maintain intranet and coordinate digital signage updates.

Pay and Benefits

Salary: USD 67,500 - 111,500
Equity and Bonus:Equity
Perks:401kPensionHealth InsuranceDentalVisionPaid LeaveParental LeaveLife InsuranceDisability InsuranceSpending Accounts

Key Requirements

  • •Knowledge of internal communications channels, publishing platforms, and email distribution systems.
  • •Experience supporting intranets, newsletters, digital signage, or communications technology platforms.
  • •Strong troubleshooting, problem-solving, and customer support skills for communications tools.
  • •Excellent organizational skills to manage multiple priorities and deadlines with strong attention to detail and accuracy.
  • •Proficiency in Microsoft 365 applications; experience creating/editing visual assets using Figma (or comparable tools).
Skills:TroubleshootingProblem-solvingCustomer supportOrganizational skillsAttention to detailCollaborationRelationship-buildingWritten communicationVerbal communicationData analysis
Tech Stack:Microsoft 365Figma

Eligibility

Visa:H-1BL-1TNO-1E-3H-1B1F-1J-1OPTCPT
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn