Process Support Engineer IV

Applied Materials
United States
Workplace: OnsiteFull timeUSD 128,000 - 176,000Function: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Collaboration","Problem-solving","Customer focus","Root cause analysis","Analytical thinking"]

Provide high-visibility customer support for semiconductor manufacturing equipment across its lifecycle—from on-site installation and system diagnostics to service and repair of complex systems. Serve as a liaison between customers and the business unit, instruct customers on operation and maintenance, and ensure operational quality. Work with customers and R&D teams to optimize tool performance and develop/execute process experiments, using statistical analysis to drive root-cause resolution for challenging process and product issues.

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FursaFursa
Applied Materials
Applied Materials
3 months ago

Process Support Engineer IV

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide high-visibility customer support for semiconductor manufacturing equipment across its lifecycle—from on-site installation and system diagnostics to service and repair of complex systems. Serve as a liaison between customers and the business unit, instruct customers on operation and maintenance, and ensure operational quality. Work with customers and R&D teams to optimize tool performance and develop/execute process experiments, using statistical analysis to drive root-cause resolution for challenging process and product issues.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Serve as a liaison between the customer and the business unit for assigned projects to ensure understanding of customer issues and solution delivery.
  • •Support customer tool performance by optimizing operations to meet process and integration requirements.
  • •Perform highly visible on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
  • •Check and approve operational quality of system equipment.
  • •Instruct customers in operation and maintenance of the system.
Travel: Medium travel

Pay and Benefits

Salary: USD 128,000 - 176,000
Equity and Bonus:Equity

Key Requirements

  • •Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
  • •3+ years’ experience in Applications or Process Engineering.
  • •Bachelor’s Degree in a STEM field.
  • •Knowledge of 3 or more processes on 1 or more technologies.
  • •Ability to troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues.
Experience:5+ yearsSemiconductorHigh-techCapital equipment
Education:Bachelor's in STEM
Skills:CollaborationProblem-solvingCustomer focusRoot cause analysisAnalytical thinking
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of Experiments (DOEs)Statistical Process ControlStatistical analysisProcess development

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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