Customer Success Consultant - Indirect
California, Nevada, Texas
Workplace: RemoteFull timeUSD 75,282 - 105,151 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Relationship building","Negotiation","Analytical thinking"]Drive customer value and retention for Lumen’s GPS partner segment by building customer success plans, monitoring health and renewal indicators, and resolving adoption roadblocks. Partner with sales to identify upsell and cross-sell opportunities while executing revenue retention and growth strategies. Onboard new customers and coordinate cross-functional support to ensure successful deployments, bill reviews, audits, and renewal methodology aligned to customer priorities.
