Service Technician

Emerson
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Interpersonal skills","Problem-solving","Critical thinking"]

Diagnose, troubleshoot, and repair mechanical, electrical, and plumbing tools while following established procedures and guidelines. Collaborate with your team to complete repairs efficiently, and provide exceptional customer service by addressing inquiries and updating customers on repair progress. Document repairs in 360 and support operational excellence. You’ll also mentor entry-level technicians and use manuals, product drawings, blueprints, and computer applications to solve complex technical issues.

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Emerson
Emerson
3 days ago

Service Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Diagnose, troubleshoot, and repair mechanical, electrical, and plumbing tools while following established procedures and guidelines. Collaborate with your team to complete repairs efficiently, and provide exceptional customer service by addressing inquiries and updating customers on repair progress. Document repairs in 360 and support operational excellence. You’ll also mentor entry-level technicians and use manuals, product drawings, blueprints, and computer applications to solve complex technical issues.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Diagnose and troubleshoot mechanical, electronic, and hydraulic issues on mechanical, electrical, and plumbing tools.
  • •Carry out repairs following established procedures and guidelines.
  • •Collaborate with team members to ensure efficient repair processes and timelines.
  • •Provide exceptional customer service by addressing inquiries and updating customers on repair progress.
  • •Mentor entry-level technicians and clearly document repairs in 360.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Ability to read and interpret product manuals and product drawings.
  • •Working knowledge of computer applications and the capability to read blueprints.
  • •Good oral and written communication skills, plus strong interpersonal skills.
  • •Familiarity with hand and power tools.
  • •Strong critical thinking and problem-solving to diagnose and resolve complex technical issues.
Skills:CommunicationInterpersonal skillsProblem-solvingCritical thinking
Languages:US
Tech Stack:Computer applicationsBlueprints360

Eligibility

Visa:EF-1H-1H-2L-1BJTN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn