Sales Support Associate II

Tapestry
United States
Workplace: OnsitePart time15 - 21.75Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store success by providing warm, professional customer service at the cash wrap and maintaining a well-kept sales floor. Operate POS accurately, handle cash and media in line with policy, and process shipments, transfers, and stockroom tasks. Suggest add-on products and promote gift cards while maintaining stock levels, replenishing the floor, and executing visual merchandising updates. Partner with the team to respond to customer needs and follow loss prevention guidelines.

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Tapestry
Tapestry
2 months ago

Sales Support Associate II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support store success by providing warm, professional customer service at the cash wrap and maintaining a well-kept sales floor. Operate POS accurately, handle cash and media in line with policy, and process shipments, transfers, and stockroom tasks. Suggest add-on products and promote gift cards while maintaining stock levels, replenishing the floor, and executing visual merchandising updates. Partner with the team to respond to customer needs and follow loss prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome and assist clients with warmth and professionalism, anticipating needs and providing personalized help.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels and replenish the sales floor, execute visual merchandising updates, and support loss prevention and housekeeping standards.

Pay and Benefits

Salary: 15 - 21.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail; education and experience may be combined.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop and Mobile POS.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Excellent communication and customer service skills; strong English proficiency.
Experience:RetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternetLaptop

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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