Retail Sales Executive

Du
Dubai
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Self-motivated","Listening","Relationship building","Collaboration","Influencing"]

Deliver engaging customer service while driving retail store commercial performance. Explain product features and benefits, recommend services, and demonstrate offerings to achieve sales targets. Handle end-to-end customer tasks such as document verification, completing sales transactions, onboarding services, managing account changes, assisting with usage guidance, and resolving billing disputes. Maintain tidy store workstations, ensure accurate payment and receipt processing, and keep stock/cash records discrepancy-free.

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FursaFursa
Du
Du
4 days ago

Retail Sales Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver engaging customer service while driving retail store commercial performance. Explain product features and benefits, recommend services, and demonstrate offerings to achieve sales targets. Handle end-to-end customer tasks such as document verification, completing sales transactions, onboarding services, managing account changes, assisting with usage guidance, and resolving billing disputes. Maintain tidy store workstations, ensure accurate payment and receipt processing, and keep stock/cash records discrepancy-free.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Explain product features/benefits, perform comparative selling, make service recommendations, and demonstrate products.
  • •Ensure the workstation and store are tidy and clean; keep relevant information and brochures properly available.
  • •Achieve sales targets and maintain up-to-date knowledge of products, propositions, and company communications.
  • •Process accurate sales transactions, including payments and receipts, and ensure correct data input.
  • •Complete customer/process tasks such as document verification, sales transactions, service onboarding, account changes/migrations/upgrades/downgrades, usage support, self-care registration, bill payments/recharge, and billing dispute resolution.

Key Requirements

  • •Ideally have retail experience or a customer service role in the telecom industry.
  • •Understand telecom and data products and services.
  • •Minimum high school certificate (UAE Nationals) or diploma (Expats).
  • •Strong computer literacy in Word, Excel, and Outlook.
  • •Strong communication skills in at least English, ideally with Arabic/other languages.
Experience:TelecomRetailCustomer service
Education:High School
Skills:Self-motivatedListeningRelationship buildingCollaborationInfluencing
Languages:EnglishArabic
Tech Stack:WordExcelOutlookTelecomData productsData services

Company Brief

Du
du (Emirates Integrated Telecommunications Company PJSC) is a UAE-based telecom operator providing mobile, fixed-line, broadband, IPTV and ICT services to consumers and businesses across the United Arab Emirates.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
Glassdoor
Glassdoor: 3.6
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