Enterprise Master Data Helpdesk Manager (SG)

Avolta
Hong Kong, Singapore
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Interpersonal skills","Process analysis","Process improvement","Troubleshooting"]

Oversee enterprise master data integrity for merchandise, including Article Master, Vendor Master, store assortments, category hierarchy, plus EDI and POS integrations. Review and improve data management processes and system integrations, working with IT, consultants, retail, and corporate stakeholders to implement automated, state-of-the-art solutions. Recruit, hire, train, and manage the Master Data Team, and develop metrics and reports to monitor performance and resolve issues.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Avolta
Avolta
1 month ago

Enterprise Master Data Helpdesk Manager (SG)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Oversee enterprise master data integrity for merchandise, including Article Master, Vendor Master, store assortments, category hierarchy, plus EDI and POS integrations. Review and improve data management processes and system integrations, working with IT, consultants, retail, and corporate stakeholders to implement automated, state-of-the-art solutions. Recruit, hire, train, and manage the Master Data Team, and develop metrics and reports to monitor performance and resolve issues.
Location: Hong Kong, Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Key Responsibilities

  • •Recruit, hire, train, and manage the Master Data Team to ensure timely, accurate work.
  • •Ensure integrity of enterprise merchandise data management (Article Master, Vendor Master, store assortment listings, and category hierarchy).
  • •Review processes around data management and system integrations, recommending and implementing improvements and automation.
  • •Work with IT/consultants and retail/corporate teams to establish and enforce data management processes and procedures.
  • •Develop metrics and reports to monitor performance and address areas of concern.

Key Requirements

  • •Degree in Business, Information Technology, or a relevant field.
  • •1-3 years of supervisory experience; 3-6 years preferred.
  • •Experience troubleshooting data problems.
  • •Strong computer skills, including SAP, BW, FI, and Microsoft Office Suite.
  • •Process analysis and improvement experience.
Skills:CommunicationInterpersonal skillsProcess analysisProcess improvementTroubleshooting
Tech Stack:SAPBWFIMicrosoft Office SuiteEDIPOS

Company Brief

Avolta
Provides electrification and energy solutions including modular power systems, temporary and permanent electrical infrastructure, and related services to industrial, event, and commercial customers aiming to deliver reliable, flexible power deployment worldwide.
Industry: Energy Services
Website