Acting Lead Supervisor I

Tapestry
San Juan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Courage","Creativity","Customer focus","Dealing with ambiguity","Drive for results"]

Lead and support team members in delivering an inclusive, customer-focused retail experience. Apply strong coaching, feedback, and conflict-resolution skills while adapting to change and ambiguous situations. Use creativity and drive to exceed goals, support learning on the fly, and help build effective teams by developing direct reports and setting clear expectations in daily operations.

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Tapestry
Tapestry
2 months ago

Acting Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and support team members in delivering an inclusive, customer-focused retail experience. Apply strong coaching, feedback, and conflict-resolution skills while adapting to change and ambiguous situations. Use creativity and drive to exceed goals, support learning on the fly, and help build effective teams by developing direct reports and setting clear expectations in daily operations.
Location: San Juan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver actionable positive and corrective feedback while addressing people problems quickly and directly.
  • •Exceed goals and maintain strong, bottom-line oriented performance.
  • •Support customers by using firsthand customer information to improve products and services.
  • •Coach and develop direct reports through challenging assignments and frequent development discussions.
  • •Build effective teams by fostering open dialogue, morale, and shared ownership of results.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver the sales floor and stockroom.
  • •Provide current, direct, complete, actionable feedback and take negative action when necessary.
  • •Demonstrate creativity by generating new and unique ideas and making valuable connections.
  • •Show dedication to meeting internal and external customer expectations and building effective customer relationships.
  • •Can effectively cope with change, handle risk and uncertainty, and decide/act without having the full picture.
Skills:CourageCreativityCustomer focusDealing with ambiguityDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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