Sales Support Associate III

Tapestry
Texas
Workplace: OnsiteFull timeUSD 15 - 18.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, manage cash/media per policy, and promote add-on products and gift cards while capturing customer information where permitted. Support store efficiency by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, and executing visual merchandising updates. Partner with the team and management to respond to customer requests and follow Loss Prevention guidelines.

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Tapestry
Tapestry
5 months ago

Sales Support Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, manage cash/media per policy, and promote add-on products and gift cards while capturing customer information where permitted. Support store efficiency by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, and executing visual merchandising updates. Partner with the team and management to respond to customer requests and follow Loss Prevention guidelines.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 18.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in a luxury retail service environment.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Strong English language proficiency and ability to work a flexible schedule, including nights, weekends, and peak retail days.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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