Associate Store Leader, Tyson's Corner

On Holding
United States
Workplace: OnsiteFull timeUSD 81,000 - 85,500 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Problem-solving","Coaching","Emotional intelligence","Communication","Leadership"]

Own floor management and daily store operations with minimal guidance, ensuring the store reflects premium On standards. Lead and coach the team on the Cloud CX philosophy to deliver consistent customer-centric service, manage stock levels using forecasts, and analyze daily KPIs to diagnose root causes and drive improvement. Identify skill gaps and facilitate training for the Lead Store Advisor team, while engaging the group to build trust and shared accountability.

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FursaFursa
On Holding
On Holding
1 month ago

Associate Store Leader, Tyson's Corner

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own floor management and daily store operations with minimal guidance, ensuring the store reflects premium On standards. Lead and coach the team on the Cloud CX philosophy to deliver consistent customer-centric service, manage stock levels using forecasts, and analyze daily KPIs to diagnose root causes and drive improvement. Identify skill gaps and facilitate training for the Lead Store Advisor team, while engaging the group to build trust and shared accountability.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Own floor management and daily store operations with little to no guidance, maintaining premium store standards
  • •Lead and coach the team on the Cloud CX philosophy to set customer-centric and service excellence benchmarks
  • •Manage stock levels using business forecasts and communicate merchandising topics with functional teams
  • •Analyze daily KPIs and goals to identify root causes and implement actionable behavior to improve performance
  • •Identify skill gaps across the Lead Store Advisor team and facilitate training to support professional development

Pay and Benefits

Salary: USD 81,000 - 85,500 annually

Key Requirements

  • •5+ years of retail leadership or high-touch service experience in premium or performance-driven brands
  • •Advanced problem-solving with the ability to ask the right questions and think systemically to resolve operational hurdles
  • •Experience facilitating technical or operational training and coaching for diverse team members
  • •High emotional intelligence with a habit of reflecting on performance and pursuing new learning
  • •Authentic, clear communication and the relational intelligence to influence and partner with cross-functional stakeholders
Experience:5+ yearsRetailCustomer service
Skills:Problem-solvingCoachingEmotional intelligenceCommunicationLeadership
Languages:English
Tech Stack:KPI

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn