Customer Engineer

Applied Materials
Dresden
Workplace: OnsiteFull timeEUR 52,000 - 71,500Function: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Written communication","Verbal communication"]

Serve as the direct customer liaison by installing, maintaining, and upgrading customer equipment. Troubleshoot using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems with training. Coordinate and communicate with customers to ensure smooth operations and exceptional service while meeting on-site safety and environmental requirements.

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FursaFursa
Applied Materials
Applied Materials
3 days ago

Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Serve as the direct customer liaison by installing, maintaining, and upgrading customer equipment. Troubleshoot using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems with training. Coordinate and communicate with customers to ensure smooth operations and exceptional service while meeting on-site safety and environmental requirements.
Location: Dresden
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers [Customer Engineers] to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques (with guidance) to assess equipment and address technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Medium travel

Pay and Benefits

Salary: EUR 52,000 - 71,500
Perks:Travel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
Experience:1-2 yearsField serviceCustomer support
Education:Associate's
Skills:Written communicationVerbal communication
Licenses:Driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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