Senior Social & Community Manager, Consumer

Own publishing and community management across GoFundMe’s primary consumer social channels, creating and scheduling daily content across Facebook, Instagram, TikTok, and Threads. Identify cultural moments and fundraisers to drive fast, data-informed growth through testing and an experiments roadmap. Lead crisis-response coordination, manage sensitive editorial judgment, monitor comments/DMs, and report performance with actionable recommendations while partnering cross-functionally on key community moments.