Stripe

1 week ago

Account Manager, Privy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own a portfolio of 20–30 high-potential Privy customers from signed deal through go-live, ensuring fast production launches by removing blockers. Drive adoption across Privy and Bridge/Stripe products, identify and pursue expansion opportunities, and lead renewals and commercial negotiations. Serve as the internal voice of customers by synthesizing feedback, coordinating engineering buildouts, and helping shape product roadmap priorities using portfolio health and usage insights.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive activation and go-live, owning the journey from signed customer to successful production launch by removing blockers quickly.
•Expand product adoption across Privy and Bridge/Stripe, identifying natural next integrations and driving usage across the full product surface.
•Manage and deepen relationships with 20–30 accounts through regular check-ins, QBRs, and proactive outreach.
•Lead retention and renewals, conducting commercial negotiations, monitoring churn risk, and mobilizing internal resources to address it.
•Serve as customer advocate internally by synthesizing feedback, coordinating engineering buildout requests, and contributing to product roadmap prioritization.

Key Requirements

•3+ years in account management, customer success, or a solutions/implementation role, ideally in developer tools, fintech, crypto, or infrastructure.
•Proven ability to drive customers to activation, go-live, or adoption milestones.
•Strong relationship-building skills with technical and business stakeholders across complex organizations.
•Comfort with renewals and commercial conversations including pricing and upsell positioning.
•Excellent written and verbal communication for enterprise audiences.

Experience:3+ yearsFintechCryptoDeveloper toolsDeveloper infrastructureInfrastructure

Skills:Relationship-buildingCommunicationCustomer advocacyProblem-solvingUrgency and execution

Languages:English

Tech Stack:APIsWalletsTreasuryLinkQBRs

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

1 week ago

Account Manager, Privy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive activation and go-live, owning the journey from signed customer to successful production launch by removing blockers quickly.
•Expand product adoption across Privy and Bridge/Stripe, identifying natural next integrations and driving usage across the full product surface.
•Manage and deepen relationships with 20–30 accounts through regular check-ins, QBRs, and proactive outreach.
•Lead retention and renewals, conducting commercial negotiations, monitoring churn risk, and mobilizing internal resources to address it.
•Serve as customer advocate internally by synthesizing feedback, coordinating engineering buildout requests, and contributing to product roadmap prioritization.

Key Requirements

•3+ years in account management, customer success, or a solutions/implementation role, ideally in developer tools, fintech, crypto, or infrastructure.
•Proven ability to drive customers to activation, go-live, or adoption milestones.
•Strong relationship-building skills with technical and business stakeholders across complex organizations.
•Comfort with renewals and commercial conversations including pricing and upsell positioning.
•Excellent written and verbal communication for enterprise audiences.

Experience:3+ yearsFintechCryptoDeveloper toolsDeveloper infrastructureInfrastructure

Skills:Relationship-buildingCommunicationCustomer advocacyProblem-solvingUrgency and execution

Languages:English

Tech Stack:APIsWalletsTreasuryLinkQBRs

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor