Zendesk

3 weeks ago

AMER/LATAM Security & Safety Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead and manage global security and safety programs across multiple regional offices, ensuring risk control, compliance, and life-safety incident response. Oversee intelligence analysts, investigate incidents, conduct safety assessments, plan large-scale events, and collaborate on travel risk management with cross-functional teams.

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Plan, implement, and verify risk control and compliance programs to ensure the adoption of safe work practices, including emergency response, workplace violence prevention, fire prevention, injury and illness prevention, and compliance with local health and safety regulations.
•Oversee intelligence analysts, encouraging an environment that promotes excellence while providing mentorship and opportunities for growth.
•Lead investigations of safety and physical security incidents within the region and assist in investigations in other regions, providing well-articulated reports, briefings, and recommended actions to address findings.
•Regularly conduct physical security and health and safety assessments of offices in the region to identify and mitigate risks.
•Partner with the corporate events team to provide pre-event security and safety planning, as well as on-site support for large corporate events.

Travel: Low travel

Key Requirements

•5+ years of experience leading Security or Safety programs in a global technology or creative office environment.
•Experience overseeing security guard force operations and managing a corporate health and safety program.
•Prior people-management experience in a corporate or security environment.
•Excellent written and oral communication skills in English.
•Willingness and ability to travel approximately 10% of the time.

Experience:5+ years

Education:Bachelor's

Skills:CommunicationLeadershipAdaptabilityCollaborationTraining

Certifications:ASIS CPP

Languages:English

Tech Stack:AI

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

3 weeks ago

AMER/LATAM Security & Safety Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Plan, implement, and verify risk control and compliance programs to ensure the adoption of safe work practices, including emergency response, workplace violence prevention, fire prevention, injury and illness prevention, and compliance with local health and safety regulations.
•Oversee intelligence analysts, encouraging an environment that promotes excellence while providing mentorship and opportunities for growth.
•Lead investigations of safety and physical security incidents within the region and assist in investigations in other regions, providing well-articulated reports, briefings, and recommended actions to address findings.
•Regularly conduct physical security and health and safety assessments of offices in the region to identify and mitigate risks.
•Partner with the corporate events team to provide pre-event security and safety planning, as well as on-site support for large corporate events.

Travel: Low travel

Key Requirements

•5+ years of experience leading Security or Safety programs in a global technology or creative office environment.
•Experience overseeing security guard force operations and managing a corporate health and safety program.
•Prior people-management experience in a corporate or security environment.
•Excellent written and oral communication skills in English.
•Willingness and ability to travel approximately 10% of the time.

Experience:5+ years

Education:Bachelor's

Skills:CommunicationLeadershipAdaptabilityCollaborationTraining

Certifications:ASIS CPP

Languages:English

Tech Stack:AI

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor