Forward Deployed Solutions Engineer (AI Products)

BizzyCar
United States
Workplace: RemoteFull timeUSD 70,000 - 90,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Ownership","Bias to action","Learning agility","Adaptability","Structured/detail-oriented"]

Own end-to-end dealership deployments for BizzyCar’s AI products—translating real service-drive workflows and tech stacks into configuration, validating data flows across systems, and guiding go-live. Train non-technical dealership staff, troubleshoot live by reproducing issues and diagnosing logs, and write runbooks/SOPs for repeatable handoff. Feed field learnings back to product to improve the next rollout.

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FursaFursa
BizzyCar
BizzyCar
1 month ago

Forward Deployed Solutions Engineer (AI Products)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own end-to-end dealership deployments for BizzyCar’s AI products—translating real service-drive workflows and tech stacks into configuration, validating data flows across systems, and guiding go-live. Train non-technical dealership staff, troubleshoot live by reproducing issues and diagnosing logs, and write runbooks/SOPs for repeatable handoff. Feed field learnings back to product to improve the next rollout.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own dealer implementations end-to-end, from kickoff through go-live and early hypercare.
  • •Configure solutions by mapping each dealership’s workflow and tech stack into product configuration.
  • •Validate that customer, availability, recall, and RO data flows correctly across systems before go-live.
  • •Train dealership staff and manage change to drive full adoption.
  • •Troubleshoot live issues, reproduce problems, diagnose logs, and write runbooks/SOPs for repeatable handoff while routing escalations cleanly.

Pay and Benefits

Salary: USD 70,000 - 90,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityPaid Leave

Key Requirements

  • •Hands-on integration & configuration experience wiring products to external systems via APIs, webhooks, or config tools and validating end-to-end.
  • •Troubleshooting and log diagnosis skills to reproduce issues and isolate configuration problems from product bugs.
  • •Experience delivering customer training or enablement, ideally to non-technical audiences, to drive adoption.
  • •Implementation or deployment project management experience running kickoff-to-go-live timelines and owning key stakeholders.
  • •Ability to confirm and validate data across systems (e.g., records, statuses, availability) before go-live.
Experience:SaaSAutomotive retailCustomer-facing technicalVoice AIIntegrations
Skills:OwnershipBias to actionLearning agilityAdaptabilityStructured/detail-oriented
Tech Stack:APIsWebhooksRESTAuthenticationLogsSQLTelephonyVoice-AIIVRCall flowsDMSCDKReynoldsTekionXtimeMyKaarma

Company Brief

BizzyCar
Operates a digital platform for car-related services, offering a marketplace and tools for buying, selling, renting, or managing vehicles and fleet services for consumers and businesses.
Industry: Mobility Platforms
Website