Business Office Associate

CarMax
Atlanta
Workplace: OnsiteFull timeUSD 19.88 - 22.37 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Attention to detail","Communication"]

Support store operations by serving as a key point of contact for customers and ensuring accurate processing of sales, auctions, and appraisals. You will audit and manage retail/wholesale paperwork, handle cash management and deposits, and maintain secure documentation for titles, payoffs, and DMV-related requirements. In addition, you’ll train new associates, assist multiple departments as needed, and perform data entry, filing, and reconciliation while following CarMax EH&S standards.

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FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support store operations by serving as a key point of contact for customers and ensuring accurate processing of sales, auctions, and appraisals. You will audit and manage retail/wholesale paperwork, handle cash management and deposits, and maintain secure documentation for titles, payoffs, and DMV-related requirements. In addition, you’ll train new associates, assist multiple departments as needed, and perform data entry, filing, and reconciliation while following CarMax EH&S standards.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Provide outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations with filing, data entry, reconciliation, and maintaining a clean, orderly workspace.

Pay and Benefits

Salary: USD 19.88 - 22.37 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customers and internal teams.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingAttention to detailCommunication
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn