Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Organizational skills","Problem-solving","Customer service"]

Oversee front-of-house operations to deliver an outstanding guest dining experience. Supervise and schedule waitstaff, assign duties, train new team members, and ensure service standards and dining areas stay clean and presentable. Manage reservations, seating, and guest inquiries or complaints with tact, while coordinating with kitchen and bar teams for accurate, timely delivery. Handle cash procedures and support revenue through upselling and promotions.

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Power International Holding
Power International Holding
4 hours ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an outstanding guest dining experience. Supervise and schedule waitstaff, assign duties, train new team members, and ensure service standards and dining areas stay clean and presentable. Manage reservations, seating, and guest inquiries or complaints with tact, while coordinating with kitchen and bar teams for accurate, timely delivery. Handle cash procedures and support revenue through upselling and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee the performance of waitstaff, assign duties, and uphold service standards
  • •Provide exceptional customer service, including greeting guests, seating coordination, and handling inquiries professionally
  • •Train new staff on service procedures, menu knowledge, and customer interaction
  • •Create and manage waitstaff work schedules for adequate coverage during peak hours and special events
  • •Coordinate with kitchen and bar staff to ensure accurate and timely delivery of food and drinks, including handling complaints and cash procedures

Key Requirements

  • •Minimum 5 years working experience, including 3 years relevant experience
  • •2 years GCC experience is a plus
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage-related course
  • •Thorough knowledge of the restaurant menu, ingredients, preparation methods, and dietary considerations
  • •Excellent interpersonal and communication skills to manage guests and resolve inquiries or complaints
Experience:5+ yearsGCCHospitality
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage related course
Skills:LeadershipCommunicationOrganizational skillsProblem-solvingCustomer service

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website