Leitung Service Technik

Trane Technologies
Austria
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 3-5 yearsSkills: ["Customer service","Organizational skills","Multitasking","Prioritization","Attention to detail"]

Coordinate service delivery for HVAC and refrigeration repair work, planning and directing operational resources for effective execution of service agreements. Work with a compact team and the Country Leader while managing scheduling of personnel, materials, subcontractors, and equipment. Serve as a key customer contact, dispatch HVAC technicians with Field Technicians and Service Sales Engineers, and generate work orders, reports, and project paperwork. Requires strong organization, technical understanding, and proficiency with Windows and MS Office.

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Trane Technologies
Trane Technologies
1 month ago

Leitung Service Technik

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Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate service delivery for HVAC and refrigeration repair work, planning and directing operational resources for effective execution of service agreements. Work with a compact team and the Country Leader while managing scheduling of personnel, materials, subcontractors, and equipment. Serve as a key customer contact, dispatch HVAC technicians with Field Technicians and Service Sales Engineers, and generate work orders, reports, and project paperwork. Requires strong organization, technical understanding, and proficiency with Windows and MS Office.
Location: Austria
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Coordinate service resources and assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs and availability.
  • •Communicate with Service Sales Engineers and HVAC FSR to assign/dispatch HVAC technicians.
  • •Coordinate operations interaction with the Parts Department and Acquisition as needed.
  • •Maintain customer satisfaction by investigating concerns and generating work orders, reports, and project paperwork.

Pay and Benefits

Perks:Annual BonusHealth InsuranceLife Insurance

Key Requirements

  • •Degree in a technical field, preferably within refrigeration.
  • •3-5 years of refrigeration experience.
  • •Excellent customer service skills and comfort working on the phone.
  • •Strong organizational ability to multi-task, prioritize, and handle daily interruptions.
  • •Knowledge of Word, Excel, Outlook, and Windows, with flexibility to work overtime as required.
Experience:3-5 yearsRefrigerationHVAC
Education:
Skills:Customer serviceOrganizational skillsMultitaskingPrioritizationAttention to detail
Tech Stack:WordExcelOutlookWindows

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn