Client Solutions Lead (Food & Groceries) - Global Business Solutions - Berlin

TikTok
Berlin
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Leadership","Mentorship","Customer obsession","Problem-solving","Analytical thinking"]

Lead and coach a team of account managers to deliver flawless campaign execution and drive renewals and upsell against revenue goals. Build strategic Food & Nutrition client relationships across the DACH region, consult clients on TikTok business solutions, and use data to develop actionable playbooks and best practices. Partner with product, engineering, measurement, marketing science, creative operations, and other sales leaders to troubleshoot issues, influence roadmaps, and support advertiser growth.

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FursaFursa
TikTok
TikTok
14 hours ago

Client Solutions Lead (Food & Groceries) - Global Business Solutions - Berlin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead and coach a team of account managers to deliver flawless campaign execution and drive renewals and upsell against revenue goals. Build strategic Food & Nutrition client relationships across the DACH region, consult clients on TikTok business solutions, and use data to develop actionable playbooks and best practices. Partner with product, engineering, measurement, marketing science, creative operations, and other sales leaders to troubleshoot issues, influence roadmaps, and support advertiser growth.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and mentor account managers to foster a high-performance client solutions culture.
  • •Develop consultative expertise in TikTok business solutions and ad products for the Food & Nutrition vertical and advise clients on strategies that drive performance.
  • •Leverage data to identify consumer trends and create actionable playbooks, case studies, and best practices for client success.
  • •Collaborate cross-functionally with product, engineering, measurement, marketing science, and creative operations to troubleshoot issues and improve advertising offerings.
  • •Serve as a strategic thought partner to leadership by identifying priorities, growth opportunities, and operational efficiencies using data-driven insights.

Key Requirements

  • •5+ years of experience managing and mentoring high-performing teams in account management or sales roles.
  • •Demonstrated digital marketing experience managing brand and/or performance advertisers across the full marketing funnel.
  • •Strong performance advertising track record, including scaling challenges and advertiser objectives across multiple media platforms.
  • •Ability to analyze data to derive actionable insights and optimize campaign performance.
  • •Knowledge of tracking, attribution, and measurement tools (e.g., Pixel, API, MMPs, CLS, BLS, MMM, MTA), plus fluent German and English.
Experience:5+ yearsDigital marketingPerformance advertisingFood & NutritionDACHTikTok Shop
Skills:LeadershipMentorshipCustomer obsessionProblem-solvingAnalytical thinking
Languages:GermanEnglish
Tech Stack:TikTokPixelAPIMMPsCLSBLSMMMMTATikTok Shop

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn