Branch Operations Manager - Olympic

Banc of California
Los Angeles
Workplace: OnsiteFull timeFunction: Business OperationsEducation: associatesSkills: ["Leadership","Coaching","Communication","Risk management","Initiative"]

Lead day-to-day branch operations to drive service quality, growth, audit performance, and operational excellence. Manage and coach branch staff, resolve customer inquiries and complaints, review daily reports, monitor performance and risk, and approve transactions within guidelines. Support deposit growth goals, conduct branch opening/closing and security inspections, and assist with interviews, hiring decisions, evaluations, goal planning, corrective actions, and expense control.

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FursaFursa
Banc of California
Banc of California
3 days ago

Branch Operations Manager - Olympic

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead day-to-day branch operations to drive service quality, growth, audit performance, and operational excellence. Manage and coach branch staff, resolve customer inquiries and complaints, review daily reports, monitor performance and risk, and approve transactions within guidelines. Support deposit growth goals, conduct branch opening/closing and security inspections, and assist with interviews, hiring decisions, evaluations, goal planning, corrective actions, and expense control.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Provide direction, leadership, and motivation to achieve branch service, growth, operational audit goals, and business success.
  • •Supervise day-to-day branch operational functions and carry out management responsibilities per bank policies.
  • •Resolve customer inquiries and complaints professionally and efficiently while maintaining growth and brand standards.
  • •Monitor staff performance related to losses and mitigating risk; coach for improved performance.
  • •Support deposit growth and audit performance by reviewing daily reports, controlling expenses, and conducting required branch opening/closing and security inspections.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionHsaFsaPaid LeavePaid Parental

Key Requirements

  • •7 years of branch operations experience, including 3 years supervisory or other leadership experience.
  • •High School Diploma or equivalent.
  • •Mastery of the operational regulatory environment with thorough knowledge of banking operations.
  • •Solid knowledge of key branch systems, with basic end-user knowledge of Word and Excel.
  • •Leads, coaches, motivates, and develops staff; strong communication, initiative, and risk/compliance awareness.
Experience:BankingFinancial servicesBranch operations
Education:Associate's
Skills:LeadershipCoachingCommunicationRisk managementInitiative
Tech Stack:WordExcel

Company Brief

Banc of California
Provides commercial and business banking services including deposits, lending, treasury management, and specialty financing for small and middle-market businesses, entrepreneurs, and real estate clients through its U.S. banking operations.
Industry: Corporate Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1941
WebsiteLinkedIn