Global Product Support - EPI

Develop and document service procedures and Best Known Methods (BKMs) for new EPI products, including contributing to FMECA, CAPA, and failure analysis. Own or participate in build-and-test activities, partner with Quality & Reliability to address top field issues, and support manufacturing on new product final testing. Create technical product manuals and troubleshooting guides, manage parts stocking coordination, and train Customer Engineers and other technical teams before customer shipments.