Client Solutions Manager - Thailand

TikTok
Bangkok
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Analytical","Detail oriented","Creative problem solver","Communication","Presentation"]

Own consultative relationships with global brand clients and internal stakeholders to drive product adoption and align marketing objectives to business goals. Build Test & Learn plans using measurement solutions, enable adoption of Pixels/MMPs/TikTok Shop, and run narratives, workshops, and business reviews. Manage post-sale account and campaign performance through setup checks, optimization guidance, reporting, and account audits while partnering cross-functionally to maximize revenue impact.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Thailand

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own consultative relationships with global brand clients and internal stakeholders to drive product adoption and align marketing objectives to business goals. Build Test & Learn plans using measurement solutions, enable adoption of Pixels/MMPs/TikTok Shop, and run narratives, workshops, and business reviews. Manage post-sale account and campaign performance through setup checks, optimization guidance, reporting, and account audits while partnering cross-functionally to maximize revenue impact.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Serve as a consultant to global brand clients and internal stakeholders on product adoption, strategy, and optimizations tied to business goals.
  • •Stay current on product developments, market landscape, vertical movements, and competitor activity to guide clients on next steps.
  • •Build Test & Learn plans using measurement solutions (BLS, CLS, Ad Effectiveness) and drive adoption of Pixels, MMPs, and TikTok Shop where applicable.
  • •Manage post-sale account and campaign relationships, including media plan challenge, campaign setup checks, performance monitoring, and optimization suggestions.
  • •Track revenue attainment and impact across the Book of Business, and share client/market/vertical learnings through reports, case studies, or ad hoc sharing.

Key Requirements

  • •Experience in global account management/client services within digital marketing, including knowledge of digital media platforms and advertising KPIs.
  • •Good understanding of the digital media and marketing landscape, with specialized vertical knowledge in Beauty, FMCG, or EL industries a plus.
  • •Experience managing branding and performance advertisers across multiple markets with complex, scaling challenges.
  • •Solid understanding of media metrics and their implications, plus experience presenting insights and next steps.
  • •Proficiency in Thinkcell/Excel and dashboarding, with strong English communication to present to country C-level stakeholders.
Experience:Digital marketingAdvertisingPerformance marketingRetail mediaClient services
Skills:AnalyticalDetail orientedCreative problem solverCommunicationPresentation
Languages:English
Tech Stack:ThinkcellExcelDashboardingPixelsMMPsTikTok ShopMeasurement solutionsBLSCLSAd EffectivenessCPASShopping AdsRetail MediaIASDVMOAT

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn