Claims Handler Automotive

Aon
Belgium
Workplace: HybridFull timeFunction: Insurance & ActuarialEducation: bachelorsSkills: ["Customer-oriented communication","Negotiation","Administrative accuracy","Organization","Teamwork"]

Handle automotive insurance claims end-to-end: open and follow cases, negotiate settlements with clients and involved parties (insurers, experts, attorneys), and ensure timely resolution from payment through closure and filing. Analyze claim files, manage agendas and correspondence, and produce/interpret claim statistics with colleagues to improve processes. Work in-house within an international automotive environment while communicating professionally in both languages.

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FursaFursa
Aon
Aon
1 month ago

Claims Handler Automotive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Handle automotive insurance claims end-to-end: open and follow cases, negotiate settlements with clients and involved parties (insurers, experts, attorneys), and ensure timely resolution from payment through closure and filing. Analyze claim files, manage agendas and correspondence, and produce/interpret claim statistics with colleagues to improve processes. Work in-house within an international automotive environment while communicating professionally in both languages.
Location: Belgium
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Own the optimal handling of clients’ automotive claims, acting as the reference point for issues and disputes
  • •Analyze claims in depth and negotiate with clients, opposing parties, insurers, experts, and attorneys to reach efficient solutions within deadlines
  • •Manage each claim from A to Z: opening, follow-up, payment, closure, and filing/classification
  • •Handle agendas and correspondence as part of the claims process
  • •Prepare and interpret claim statistics with colleagues to improve processes

Key Requirements

  • •Bachelor’s degree (Bachelor in insurance is a strong plus)
  • •3+ years of claims handling experience
  • •Fluent French and good knowledge of Dutch and English
  • •Experience handling telephone customer interactions professionally and friendly
  • •Strong dossier management skills with accuracy and administrative rigor
Experience:InsuranceAutomotive
Education:Bachelor's in verzekeringen, economie of recht
Skills:Customer-oriented communicationNegotiationAdministrative accuracyOrganizationTeamwork
Languages:DutchFrenchEnglish
Tech Stack:MS OfficeWordExcel

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor