Assistant Store Manager - Palm Beach

RealReal
United States
Workplace: OnsiteFull timeUSD 65,581.1 - 74,949.6Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Teamwork","Communication","Problem-solving","Multitasking"]

Lead day-to-day store operations alongside the Store Manager to deliver best-in-class customer experiences and hit supply/demand goals. Manage and motivate a team of Customer Experience Specialists, coach them on clienteling, product knowledge, and sales techniques, and maintain an inclusive, high-performance environment. Drive sales on the floor, support performance reviews, and step in whenever the Store Manager is not on site while partnering cross-functionally to maximize results.

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FursaFursa
RealReal
RealReal
4 days ago

Assistant Store Manager - Palm Beach

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead day-to-day store operations alongside the Store Manager to deliver best-in-class customer experiences and hit supply/demand goals. Manage and motivate a team of Customer Experience Specialists, coach them on clienteling, product knowledge, and sales techniques, and maintain an inclusive, high-performance environment. Drive sales on the floor, support performance reviews, and step in whenever the Store Manager is not on site while partnering cross-functionally to maximize results.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Achieve supply and demand goals by building an exceptional client experience using service, clienteling, and partnerships.
  • •Manage day-to-day support for Customer Experience Specialists, fostering a productive environment and open communication.
  • •Train and develop the team on product knowledge, sales techniques, consignor education, and customer service skills.
  • •Maintain an inclusive environment by participating in Diversity, Equity, and Inclusion training and prioritizing a diverse team.
  • •Lead the sales floor, build brand loyalty through best-in-class customer experience, and run the store when the Store Manager is not present.

Pay and Benefits

Salary: USD 65,581.1 - 74,949.6
Perks:Equity401kHealth InsuranceDentalVisionPaid ParentalPaid LeaveFlexible Time

Key Requirements

  • •1+ years of store management experience, preferably in the luxury or fashion industry.
  • •Experience working in a commissioned sales or retail environment and in an operationally intensive business.
  • •Ability to conduct routine employee touch-bases and performance reviews to support training and development.
  • •Ability to strategically manage a sales floor, including scheduling, zoning, and coaching.
  • •Strong customer service orientation with clienteling and sales floor management skills.
Experience:1+ yearsLuxury retailFashion industry
Skills:LeadershipTeamworkCommunicationProblem-solvingMultitasking
Tech Stack:MS ExcelGoogle SheetsGoogle SuiteApple hardwareAIMachine learning

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor