Training Development Manager, Insurance Academy - HSBC Life

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: Insurance & ActuarialEducation: bachelorsSkills: ["Communication","Presentation","Facilitation","Stakeholder management","Project management","Sales insight","Creativity","Resilience"]

Design and deliver engaging training for multiple sales channels within life insurance, covering product knowledge, sales processes, and selling skills. Lead workshops with internal and external subject matter experts, keeping teams aligned with market insights and regulatory updates. Partner with Group Learning and senior stakeholders to manage the end-to-end training agenda and projects, supporting accreditation and frontline capability development across customer-facing and internal events.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
3 days ago

Training Development Manager, Insurance Academy - HSBC Life

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Design and deliver engaging training for multiple sales channels within life insurance, covering product knowledge, sales processes, and selling skills. Lead workshops with internal and external subject matter experts, keeping teams aligned with market insights and regulatory updates. Partner with Group Learning and senior stakeholders to manage the end-to-end training agenda and projects, supporting accreditation and frontline capability development across customer-facing and internal events.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Manager level

Key Responsibilities

  • •Design and develop learning solutions for multiple sales channels, tailoring content to audience needs.
  • •Deliver training across product knowledge, sales processes, selling skills, and accreditation support for career progression.
  • •Plan and facilitate workshops with internal and external subject matter experts to keep frontline teams current on market insights, regulatory updates, and insurance expertise.
  • •Collaborate with Group Learning and senior stakeholders to shape and manage the end-to-end training agenda and key projects across channels.
  • •Provide strategic input into learning content for customer-facing and internal development events.

Key Requirements

  • •University graduate.
  • •Excellent written and verbal communication with strong presentation/facilitation skills.
  • •Fluent in English; Mandarin strongly preferred.
  • •Strong stakeholder and project management skills to run multiple workstreams and meet tight timelines.
  • •Strong sales insight to translate frontline needs, customer conversations, and performance data into practical training initiatives.
Experience:Life insuranceFinancial servicesBanking trainingSales coachingDistribution support
Education:Bachelor's
Skills:CommunicationPresentationFacilitationStakeholder managementProject managementSales insightCreativityResilience
Languages:EnglishMandarin

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn