Key Account Manager Public Sector D-A-CH & BENELUX (m/w/d)

Fiserv
Germany
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Presentation","Negotiation","Initiative","Result orientation","Structured work","Organizational skills"]

Drive growth in the Public Authorities market by combining strategic key account management with new customer acquisition across D-A-CH & Benelux. Advise public institutions on digitizing payment and service processes, build and manage a strong sales pipeline with forecasting, and lead bids and contract/price negotiations. Collaborate with internal project teams to support solution implementation, represent the company at events, and track opportunities to deliver sustainable revenue growth.

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Fiserv
Fiserv
11 hours ago

Key Account Manager Public Sector D-A-CH & BENELUX (m/w/d)

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Last checked: 11 hours agoStatus: Live

Job Summary

Drive growth in the Public Authorities market by combining strategic key account management with new customer acquisition across D-A-CH & Benelux. Advise public institutions on digitizing payment and service processes, build and manage a strong sales pipeline with forecasting, and lead bids and contract/price negotiations. Collaborate with internal project teams to support solution implementation, represent the company at events, and track opportunities to deliver sustainable revenue growth.
Location: Germany
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Acquire new customers and build/expand long-term relationships in the Public Authorities market segment.
  • •Manage customers across areas such as public administration, local public transport, rail, healthcare, police, customs, judiciary, and associations/clubs.
  • •Develop and advance existing customer relationships by identifying and growing business opportunities.
  • •Build, steer, and develop a reliable sales pipeline including planning, prioritization, forecasting, and customer visits.
  • •Lead proposal processes and contract/price negotiations through successful deal closure; coordinate public tender and bidding processes with internal specialists.
Travel: High travel

Pay and Benefits

Perks:PensionEquity

Key Requirements

  • •Degree in business administration or a comparable qualification.
  • •Multiple years in B2B sales of complex solutions, ideally in an enterprise environment or public sector.
  • •Proven success in new customer acquisition and key account management.
  • •Strong understanding of public administration structures, decision-making paths, and procurement processes.
  • •Experience handling public tenders (Vergabe/Ausschreibungen), including coordination of bidding processes.
Experience:B2BEnterprisePublic sectorFintech
Education:Bachelor's
Skills:CommunicationPresentationNegotiationInitiativeResult orientationStructured workOrganizational skills
Languages:GermanEnglish
Tech Stack:Microsoft OfficeCRM

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn