Assistant Store Manager (York, GB, YO19 4TA)

Crocs Inc.
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Attention to detail","Proactive","Customer service mindset"]

Deliver outstanding consumer service using Crocs’ C.H.A.R.M. model while helping lead the store team to achieve sales, consumer service, and “charms” targets. Manage opening/closing procedures, coach team members on products and promotions, and coordinate daily priorities. Support retail operations including POS, stock replenishment, pricing/markdowns, loyalty promotion, and asset protection, while assisting across departments to strengthen the overall store experience.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 hour ago

Assistant Store Manager (York, GB, YO19 4TA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver outstanding consumer service using Crocs’ C.H.A.R.M. model while helping lead the store team to achieve sales, consumer service, and “charms” targets. Manage opening/closing procedures, coach team members on products and promotions, and coordinate daily priorities. Support retail operations including POS, stock replenishment, pricing/markdowns, loyalty promotion, and asset protection, while assisting across departments to strengthen the overall store experience.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using Crocs’ C.H.A.R.M. service model.
  • •Open and close store procedures and educate team members on product and promotions.
  • •Lead the store team in meeting and exceeding performance metrics, including sales and consumer service.
  • •Coordinate, delegate, prioritize, and follow up on daily store activities and deadlines.
  • •Support daily retail operations such as POS management, stock replenishment, pricing/markdown processes, loyalty promotion, and maintaining cleanliness and asset protection compliance.

Key Requirements

  • •2–3 years of total retail experience, with a preference for candidates with previous store leadership roles.
  • •Proven leadership skills to challenge, empower, and achieve team results.
  • •Communication skills in a local language and English (written and verbal) to connect with store and corporate partners.
  • •Flexibility in schedule for nights, weekends, holidays, and extended hours with regular attendance.
  • •Proficiency in MS Office and different POS systems.
Experience:Retail
Skills:LeadershipCommunicationAttention to detailProactiveCustomer service mindset
Languages:English
Tech Stack:MS OfficePOS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn