UAE National - Service Contract Executive | Al-Futtaim Automotive | Electric Mobility (Dubai, AE)

Create, maintain, and administer service contracts for new vehicle models and fleet customers, ensuring accuracy, compliance, and operational efficiency. Manage service contract data in SAP IS-AUTO, update parts pricing and cost structures, and process contract changes such as transfers, terminations, reinstatements, and refund payouts. Generate reports and insights, support pricing initiatives, and collaborate with Aftersales, Finance, Fleet, Pricing, and branches to drive customer retention and prevent revenue leakage.