Solutions Engineer, Acquisition | West Coast | Remote

Grafana Labs
United States
Workplace: RemoteFull timeUSD 182,000 - 226,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Collaboration","Leadership","Judgment","Technical problem-solving"]

Join Grafana Labs’ Commercial Solutions Engineering team to help drive acquisition by educating customers and translating technical value into win-focused engagements. You’ll lead customer technical interactions, demos, and evaluations, partner with Sales to qualify and close opportunities, and deliver enablement through presentations and ongoing documentation. You’ll also capture product and competitive feedback from customer conversations to improve Grafana’s observability solutions.

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Grafana Labs
Grafana Labs
1 day ago

Solutions Engineer, Acquisition | West Coast | Remote

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Join Grafana Labs’ Commercial Solutions Engineering team to help drive acquisition by educating customers and translating technical value into win-focused engagements. You’ll lead customer technical interactions, demos, and evaluations, partner with Sales to qualify and close opportunities, and deliver enablement through presentations and ongoing documentation. You’ll also capture product and competitive feedback from customer conversations to improve Grafana’s observability solutions.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers.
  • •Own technical customer engagement to help close high-velocity opportunities.
  • •Deliver product and technical presentations including demos and hands-on enablement.
  • •Proactively provide product and competitive feedback loop from customer interactions to internal teams.
  • •Create enablement materials such as documentation, blog posts, videos, and knowledge base articles.

Pay and Benefits

Salary: USD 182,000 - 226,000 annually
Equity and Bonus:Equity
Perks:RsusRemote WorkPaid Leave

Key Requirements

  • •5+ years of technical pre-sales experience, ideally in open source technologies or metrics/monitoring.
  • •Ability to deliver product and technical presentations (demos, hands-on enablement, evaluations) to potential and existing customers.
  • •Strong written and oral communication to articulate Grafana’s value proposition and technical advantages.
  • •Experience partnering with Sales to qualify opportunities and support the close process.
  • •Comfort working in a remote-first environment with strong collaboration and judgment in a high-growth startup.
Experience:5+ yearsOpen sourceMetrics monitoringObservability
Skills:CommunicationCollaborationLeadershipJudgmentTechnical problem-solving
Tech Stack:Open sourceObservabilityMetricsMonitoring

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn