Store Manager, Central I City (SHAH ALAM, MY, 40000)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: OtherExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Analytical thinking","Customer service focus","Team development"]

Lead a dedicated store team to deliver exceptional consumer experiences using the C.H.A.R.M service model. Drive sales, customer service, and performance metrics while applying analytical thinking to identify store opportunities. Manage store operations including visual presentation, product flow, replenishment, POS system use, and seasonal pricing/markdown support. Build an inclusive, welcoming environment that develops talent, upholds Asset Protection standards, and coordinates daily execution of retail deadlines.

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FursaFursa
Crocs Inc.
Crocs Inc.
12 hours ago

Store Manager, Central I City (SHAH ALAM, MY, 40000)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead a dedicated store team to deliver exceptional consumer experiences using the C.H.A.R.M service model. Drive sales, customer service, and performance metrics while applying analytical thinking to identify store opportunities. Manage store operations including visual presentation, product flow, replenishment, POS system use, and seasonal pricing/markdown support. Build an inclusive, welcoming environment that develops talent, upholds Asset Protection standards, and coordinates daily execution of retail deadlines.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M service model.
  • •Lead the store team in surpassing performance metrics across sales, consumer service, and charms.
  • •Apply analytical thinking and company reporting to identify store opportunities and empower strategic decisions.
  • •Lead visual presentation, product flow, replenishment, and operational standards across the store.
  • •Support daily retail operations including POS system management, stock replenishment, seasonal pricing and markdown, loyalty program promotion, and cleanliness/recovery standards.

Key Requirements

  • •Possess at least STPM / A Level / Diploma / Advanced Diploma or above (preferred).
  • •Minimum 5 years of total retail experience, preferably including previous Store Manager experience.
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Professional working proficiency in English; proficiency in other languages is an advantage.
  • •Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel, email, and ability to operate a retail Point of Sale (POS) system.
Experience:5+ yearsRetail
Education:Certification / Diploma
Skills:LeadershipCommunicationAnalytical thinkingCustomer service focusTeam development
Languages:English
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft ExcelEmailPoint of Sale (POS) systemPOS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn