Senior Network Support Engineer | ThousandEyes

Join ThousandEyes Customer Engineering to diagnose and resolve complex network performance issues for global enterprise customers. You’ll drive the end-to-end lifecycle of network support initiatives, improve troubleshooting documentation and diagnostic tools, and reduce mean-time-to-resolution while meeting service-level agreements. Work with a collaborative engineering team at the intersection of product engineering and customer success, using data-driven performance metrics and continuous process improvement to boost network stability and reliability.