Retail Personal Banker I - Rockford, IL

Fifth Third Bancorp
Illinois
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditSkills: ["Professional communication","Customer-focused","Risk awareness","Confidentiality","Ethical conduct"]

Serve as a Retail Personal Banker I by using a consultative sales process and Financial Needs Assessment to uncover customers’ current and future needs. Build and maintain customer households through lobby leadership, aisle time, tele-consulting, and marketing tool outreach. Cross-sell retail consumer and small business products, refer customers to business partners, and help process teller transactions. Complete onboarding, rotations, and SAFE Act/NMLS registration requirements while meeting experience and production goals.

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Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

Retail Personal Banker I - Rockford, IL

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker I by using a consultative sales process and Financial Needs Assessment to uncover customers’ current and future needs. Build and maintain customer households through lobby leadership, aisle time, tele-consulting, and marketing tool outreach. Cross-sell retail consumer and small business products, refer customers to business partners, and help process teller transactions. Complete onboarding, rotations, and SAFE Act/NMLS registration requirements while meeting experience and production goals.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Focus on cross-selling and conduct outside sales activities such as onsite presentations, sales calls, and community financial literacy events.
  • •Process teller transactions, participate in consumer loan and bankcard processes, and follow retail policies to mitigate fraud and risk.
Travel: Medium travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new consumer households and small business customers and/or cross-sell to existing customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through NMLS.
Experience:Financial services
Skills:Professional communicationCustomer-focusedRisk awarenessConfidentialityEthical conduct
Licenses:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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