Citizens Bank

3 weeks ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools like the mobile app and ATMs. Identify opportunities to support customers’ financial goals by providing personalized advice, answering questions, and connecting them with Citizens bankers for next steps. Follow all cash handling and applicable state and local laws and regulations while delivering a customer-first experience.

Location: United States

Workplace: Onsite

Employment Type: Full time

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and support basic in-branch transactions.
•Use technology to guide customers through the mobile app and ATMs for simple transactions.
•Provide personalized advice and solutions, and refer customers to bankers for next steps.
•Educate customers using knowledge of Citizens products and benefits while responding to questions and concerns.
•Follow cash handling procedures and applicable state and local laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

•High school degree or GED.
•Minimum of 6 months experience processing transactions (cash and/or digital payments).
•Minimum of 1 year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills.
•Ability to ask questions, identify customer needs, and solve problems to enhance long-term relationships.

Experience:1+ yearsBanking

Education:High School

Skills:ListeningCommunicationProblem-solvingCustomer-centric serviceMultitasking

Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

3 weeks ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and support basic in-branch transactions.
•Use technology to guide customers through the mobile app and ATMs for simple transactions.
•Provide personalized advice and solutions, and refer customers to bankers for next steps.
•Educate customers using knowledge of Citizens products and benefits while responding to questions and concerns.
•Follow cash handling procedures and applicable state and local laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

•High school degree or GED.
•Minimum of 6 months experience processing transactions (cash and/or digital payments).
•Minimum of 1 year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills.
•Ability to ask questions, identify customer needs, and solve problems to enhance long-term relationships.

Experience:1+ yearsBanking

Education:High School

Skills:ListeningCommunicationProblem-solvingCustomer-centric serviceMultitasking

Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website