Renewal Coordinator - French speaking

DocuSign
Cairo
Workplace: RemoteFull timeFunction: Executive & General ManagementEducation: bachelorsSkills: ["Negotiation","Strategic mindset","Process management","Urgency","Organization"]

Own and execute a portfolio of renewal contracts for an assigned territory, driving renewals that enhance contract value and protect customer trust. Minimize financial attrition, negotiate favorable terms, and support incremental growth by identifying opportunities with the account team. Maintain renewal forecasts, communicate renewal risk, and collaborate with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management to ensure targets for revenue, bookings, and billings.

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FursaFursa
DocuSign
DocuSign
1 day ago

Renewal Coordinator - French speaking

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Last checked: 5 hours agoStatus: Live

Job Summary

Own and execute a portfolio of renewal contracts for an assigned territory, driving renewals that enhance contract value and protect customer trust. Minimize financial attrition, negotiate favorable terms, and support incremental growth by identifying opportunities with the account team. Maintain renewal forecasts, communicate renewal risk, and collaborate with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management to ensure targets for revenue, bookings, and billings.
Location: Cairo
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Own and execute a portfolio of renewal contracts within an assigned territory.
  • •Implement win/win negotiation strategies for a high quantity of renewals to enhance contract value and customer trust.
  • •Increase account growth by identifying incremental opportunities upon contract renewal.
  • •Maintain and update a rolling forecast and communicate renewal risk to internal resources.
  • •Collaborate with internal teams (Account Executives, Customer Success, Pricing, Legal, Revenue Operations, Product Management) and achieve revenue, bookings, and billings targets.

Key Requirements

  • •Bachelor’s degree.
  • •Fluent in written and spoken French and English.
  • •3+ years of experience in Renewal Management, Account Management, or Customer Success, ideally within SaaS offerings.
  • •Strong negotiation skills with experience driving contracts to completion on time.
  • •Experience in a quota-carrying sales role with proven achievement.
Experience:SaaSRenewal ManagementAccount ManagementCustomer SuccessContract Renewals
Education:Bachelor's
Skills:NegotiationStrategic mindsetProcess managementUrgencyOrganization
Languages:FrenchEnglish

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
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