Manager, Employee Relations Services

Lead Mastercard’s performance management and employee relations support for a global, matrixed organization. Partner with People Business Partners, employment counsel, compliance, and business stakeholders to administer performance processes, advise employees and managers, respond to inquiries, and support investigations and conflict resolution. Drive timely, accurate performance evaluations and documentation, coordinate manager training, and identify process improvements that enhance the employee experience while ensuring fairness and compliance with local laws.