Enode

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join Enode as a Customer Success Manager to lead post-sales engagement, helping energy companies deploy and scale Enode’s Connect API and Flex products. You’ll own a portfolio of key customers, collaborate with product/engineering, drive retention and expansion, and help shape the CS function as the team scales in a remote-first European setup.

Location: Oslo

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of prioritised customers, working closely with their product and engineering teams, as well as senior stakeholders; own retention and expansion for accounts with support from Customer Engineers, Account Executives and product teams
•Own the full post-sales cycle from product development through to launch and scale, testing new CS strategies to drive customer impact
•Build the Customer Success function at Enode—shaping approach, processes, systems and tooling as we scale
•Collaborate closely with product teams to ensure what we build reflects customer needs
•Partner with Sales and Marketing to improve the customer journey from first touch point through long-term success

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkHome OfficeEquity

Key Requirements

•2+ years of relevant experience in early-stage Customer Success at a fast-growing startup or equivalent experience from management consulting (startup/tech/energy focus)
•strong client-facing skills with ability to build trust-based relationships at all levels
•entrepreneurial startup mindset with high levels of agency, drive and ambition
•ability to navigate a fast-paced environment with ambiguity and build from the ground up
•comfortable working in cross-functional teams and collaborating with product, sales and marketing

Experience:2+ yearsEnergyCleantech

Skills:CommunicationRelationship-buildingProblem-solving

Company Brief

Enode

Provides APIs and developer tools to connect electric vehicles, chargers, batteries, and smart home devices to energy systems, enabling energy companies and apps to manage distributed energy resources and build customer-facing energy services.

Industry: API Platforms

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Oslo, Norway

Founded: 2018

Website LinkedIn

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Enode

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Oslo

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of prioritised customers, working closely with their product and engineering teams, as well as senior stakeholders; own retention and expansion for accounts with support from Customer Engineers, Account Executives and product teams
•Own the full post-sales cycle from product development through to launch and scale, testing new CS strategies to drive customer impact
•Build the Customer Success function at Enode—shaping approach, processes, systems and tooling as we scale
•Collaborate closely with product teams to ensure what we build reflects customer needs
•Partner with Sales and Marketing to improve the customer journey from first touch point through long-term success

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkHome OfficeEquity

Key Requirements

•2+ years of relevant experience in early-stage Customer Success at a fast-growing startup or equivalent experience from management consulting (startup/tech/energy focus)
•strong client-facing skills with ability to build trust-based relationships at all levels
•entrepreneurial startup mindset with high levels of agency, drive and ambition
•ability to navigate a fast-paced environment with ambiguity and build from the ground up
•comfortable working in cross-functional teams and collaborating with product, sales and marketing

Experience:2+ yearsEnergyCleantech

Skills:CommunicationRelationship-buildingProblem-solving

Company Brief

Enode

Industry: API Platforms

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Oslo, Norway

Founded: 2018

Website LinkedIn