Delivery Hero

1 month ago

Senior Manager, Performance Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior Manager, Performance Management leads the SSC's performance governance framework, championing KPI tracking and data accuracy to deliver reporting and analytics that drive visibility across service delivery, productivity, and financial outcomes. Partners with Data Analytics and Finance Systems to create dashboards and actionable insights, driving continuous improvement and value creation across the Finance Business Services SSC.

Location: Philippines

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Own and evolve the Performance Governance Framework across P2P, O2C, and R2R processes, establishing governance forums and serving as the central point of truth for performance measurement.
•Establish and maintain robust performance datasets as the single source of truth, reconciling data across ERP systems and BI tools to monitor SLA adherence and identify risks.
•Deliver insightful, actionable dashboards and reporting in partnership with Data Analytics and Finance Systems teams, enabling self-service analytics for senior stakeholders.
•Drive continuous improvement and value creation by challenging assumptions, quantifying automation impact, and partnering with senior leadership on performance optimization.
•Collaborate with cross-functional teams to ensure data integrity and timely visibility into operational productivity and financial outcomes.

Key Requirements

•5–8 years in FP&A, or performance management, ideally in high-volume, multi-country environments.
•Proficiency in Google Apps (Google Sheets, Google BigQuery), SQL or Python scripting, and BI tools (Looker, Tableau). Knowledge of SAP, Concur, and Ariba.
•Analytical mindset with a strong focus on data accuracy and proactive identification of issues.
•Experience with AI/LLM tools (e.g., Claude, N8N, Gemini, NotebookLM) for data analysis, workflow automation, and reporting.

Experience:5-8 yearsFp&aPerformance management

Skills:AnalyticalData analysisCommunicationProblem-solving

Languages:English

Tech Stack:Google SheetsGBQSQLPythonLookerTableauSAPConcurAriba

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Senior Manager, Performance Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Own and evolve the Performance Governance Framework across P2P, O2C, and R2R processes, establishing governance forums and serving as the central point of truth for performance measurement.
•Establish and maintain robust performance datasets as the single source of truth, reconciling data across ERP systems and BI tools to monitor SLA adherence and identify risks.
•Deliver insightful, actionable dashboards and reporting in partnership with Data Analytics and Finance Systems teams, enabling self-service analytics for senior stakeholders.
•Drive continuous improvement and value creation by challenging assumptions, quantifying automation impact, and partnering with senior leadership on performance optimization.
•Collaborate with cross-functional teams to ensure data integrity and timely visibility into operational productivity and financial outcomes.

Key Requirements

•5–8 years in FP&A, or performance management, ideally in high-volume, multi-country environments.
•Proficiency in Google Apps (Google Sheets, Google BigQuery), SQL or Python scripting, and BI tools (Looker, Tableau). Knowledge of SAP, Concur, and Ariba.
•Analytical mindset with a strong focus on data accuracy and proactive identification of issues.
•Experience with AI/LLM tools (e.g., Claude, N8N, Gemini, NotebookLM) for data analysis, workflow automation, and reporting.

Experience:5-8 yearsFp&aPerformance management

Skills:AnalyticalData analysisCommunicationProblem-solving

Languages:English

Tech Stack:Google SheetsGBQSQLPythonLookerTableauSAPConcurAriba

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor