Canva

1 week ago

Social Insights & Research Lead (12 Month Fixed Term Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own social listening, qualitative/quantitative research, and competitive intelligence to help elevate marketing effectiveness. Run social listening analysis across campaign performance, key moments, cultural trends, and competitor activity, then translate complex data into clear, stakeholder-ready recommendations. Design surveys, concept tests, and audience studies with brand, product marketing, and campaign teams, and produce rapid reports and dashboards for major launches and events.

Location: Sydney

Workplace: Hybrid

Employment Type: Contract · Permanent

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Elevate marketing effectiveness through global initiatives, campaigns, crisis mitigation, and ongoing enablement/education.
•Run social listening analysis covering campaign performance, cultural trends, and competitor activity to inform marketing and social strategy.
•Design and execute qualitative and quantitative research, including surveys, concept tests, and audience studies, in partnership with cross-functional teams.
•Produce rapid intelligence reports and dashboards by stitching multiple data sources to provide a cohesive view of public chatter and sentiment.
•Translate complex data into clear, stakeholder-ready insights and contribute to a global reporting framework with regional consistency.

Key Requirements

•8+ years in a social listening, market research, or consumer insights role.
•Hands-on experience with social listening tools such as Meltwater (preferred) and Sprout Social (or similar).
•Comfort running qualitative and quantitative research, including survey design, concept testing, and data analysis.
•Strong data storytelling skills, able to synthesize unstructured data and present insights to varied audiences.
•Expert understanding of social platforms and audience behavior (e.g., TikTok, Instagram, YouTube, LinkedIn, X, Reddit) and the ability to manage multiple workstreams.

Experience:8+ yearsConsumer insightsMarket researchSocial listening

Skills:Data storytellingCross-functional collaborationProblem-solvingStakeholder communicationSelf-starter

Languages:English

Tech Stack:MeltwaterSprout SocialAITikTokInstagramYouTubeLinkedInXReddit

Company Brief

Canva

Canva is an online visual communications platform that provides drag-and-drop design tools, templates, and media assets for creating presentations, social media graphics, videos, documents and more, serving individuals and large enterprises globally.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: Surry Hills, New South Wales, Australia

Founded: 2012

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Canva

1 week ago

Social Insights & Research Lead (12 Month Fixed Term Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Hybrid

Employment Type: Contract · Permanent

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Elevate marketing effectiveness through global initiatives, campaigns, crisis mitigation, and ongoing enablement/education.
•Run social listening analysis covering campaign performance, cultural trends, and competitor activity to inform marketing and social strategy.
•Design and execute qualitative and quantitative research, including surveys, concept tests, and audience studies, in partnership with cross-functional teams.
•Produce rapid intelligence reports and dashboards by stitching multiple data sources to provide a cohesive view of public chatter and sentiment.
•Translate complex data into clear, stakeholder-ready insights and contribute to a global reporting framework with regional consistency.

Key Requirements

•8+ years in a social listening, market research, or consumer insights role.
•Hands-on experience with social listening tools such as Meltwater (preferred) and Sprout Social (or similar).
•Comfort running qualitative and quantitative research, including survey design, concept testing, and data analysis.
•Strong data storytelling skills, able to synthesize unstructured data and present insights to varied audiences.
•Expert understanding of social platforms and audience behavior (e.g., TikTok, Instagram, YouTube, LinkedIn, X, Reddit) and the ability to manage multiple workstreams.

Experience:8+ yearsConsumer insightsMarket researchSocial listening

Skills:Data storytellingCross-functional collaborationProblem-solvingStakeholder communicationSelf-starter

Languages:English

Tech Stack:MeltwaterSprout SocialAITikTokInstagramYouTubeLinkedInXReddit

Company Brief

Canva

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: Surry Hills, New South Wales, Australia

Founded: 2012

Glassdoor: 3.9

Website LinkedIn Glassdoor