Customer Retention Sales Specialist

HP
Bangkok
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Experience: 4-7 yearsEducation: bachelorsSkills: ["Effective communication","Results orientation","Learning agility","Digital fluency","Customer centricity"]

Partner with sales, product management, and technical teams to align customer needs with product capabilities. Deliver advanced technical demonstrations, analyze competitors, and design proof-of-concept projects to prove feasibility and value. Support customers with business cases and ROI, gather and synthesize feedback for product improvement, and translate complex technical concepts into clear business value while staying current on cloud and industry trends.

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HP
HP
2 days ago

Customer Retention Sales Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Partner with sales, product management, and technical teams to align customer needs with product capabilities. Deliver advanced technical demonstrations, analyze competitors, and design proof-of-concept projects to prove feasibility and value. Support customers with business cases and ROI, gather and synthesize feedback for product improvement, and translate complex technical concepts into clear business value while staying current on cloud and industry trends.
Location: Bangkok
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Collaborate with sales, product management, and technical teams to align customer requirements with product capabilities.
  • •Conduct advanced technical demonstrations addressing intricate customer questions.
  • •Analyze competitor strengths and weaknesses and provide insights to position the organization’s products effectively.
  • •Design and manage proof-of-concept projects to demonstrate feasibility and value.
  • •Assist customers with business cases (including ROI), gather and communicate feedback to internal teams, and provide training to sales teams on new features and sales strategies.

Key Requirements

  • •Four-year or graduate degree in Sales, Marketing, Business Administration, or a related field, or commensurate work experience.
  • •Typically 4–7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.
  • •Experience supporting customers through a consultative sales process and handling customer requirements.
  • •Strong ability to translate complex technical information into easily understandable, business-focused value.
  • •Knowledge of cloud, enterprise software concepts, and presales/solution demonstration practices.
Experience:4-7 years
Education:Bachelor's in Sales, Marketing, Business Administration, or related discipline
Skills:Effective communicationResults orientationLearning agilityDigital fluencyCustomer centricity
Tech Stack:Amazon Web Services (AWS)Application Programming Interface (API)Cloud computingMicrosoft AzureExtract Transform Load (ETL)IT infrastructureSoftware as a Service (SaaS)Virtualization

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn