Lumen

10 hours ago

OPERATIONS TECHNICIAN III - PUB SEC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own network operations for federal customers by monitoring, responding to, and restoring circuits and equipment/network alarms. Manage and test T1–100Gb Ethernet/IP circuits and optical transport networks, coordinate demand and scheduled maintenance with government NOCs, and analyze performance data to drive optimization. Troubleshoot and repair Layer 2/3 issues, verify SLA performance (latency, packet loss, jitter, throughput), and interface with vendors on complex technical matters.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Perform circuit and equipment/network restoration, identifying potential jeopardy conditions and addressing network issues and alarms.
•Manage and test T1–100Gb Ethernet & IP circuits, including activation of new network circuits and maintenance across long-haul, metro, and international optical networks.
•Coordinate with Federal government network operation centers (NOC) customers for demand and scheduled maintenance in line with customer protocols.
•Analyze network troubles using performance data, develop design optimization plans, and interface with fiber vendors and telecom providers on complex technical matters.
•Analyze, test, and repair Layer 2/3 network problems to ensure services meet customer SLAs for latency, packet loss, jitter, and throughput (including testing with standard protocols, Iperf, and Brix platforms).

Pay and Benefits

Salary: USD 81,206 - 108,273 annually

Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

•Minimum 5+ years of experience with SONET-based long-haul and metro transport networks, next-generation DWDM, SDH (SNCP rings), DCCS cross-connects, Ethernet, VPLS, IP, and MPLS.
•Possess security clearance and/or ability to obtain security clearance.
•Strong ability to relate technical issues to management and government personnel and interface professionally with customers.
•Knowledge and hands-on experience with DWDM Layer 1, Metro Ethernet, and IP communications, including IPv4/IPv6 and routing protocols.
•Flexibility with work levels and shift accommodation, including managing multiple issues through prioritization under pressure.

Experience:5+ yearsNetwork operationsTelecommunicationsOptical networksFederal networks

Education:Associate's

Skills:Professional communicationIssue troubleshootingPrioritizationLogical decision-making

Certifications:Cisco CCIPCisco CCDPCisco CCNP

Tech Stack:SONETDWDMSDHSNCPDCCSEthernetVPLSIPMPLSIPv4IPv6Routing protocolsTDMELAN-eLineTCP/IPBGPQoSLayer 2Layer 3EDP

Eligibility

Security Clearance:Security clearance

Company Brief

Lumen

Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn

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Lumen

10 hours ago

OPERATIONS TECHNICIAN III - PUB SEC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Perform circuit and equipment/network restoration, identifying potential jeopardy conditions and addressing network issues and alarms.
•Manage and test T1–100Gb Ethernet & IP circuits, including activation of new network circuits and maintenance across long-haul, metro, and international optical networks.
•Coordinate with Federal government network operation centers (NOC) customers for demand and scheduled maintenance in line with customer protocols.
•Analyze network troubles using performance data, develop design optimization plans, and interface with fiber vendors and telecom providers on complex technical matters.
•Analyze, test, and repair Layer 2/3 network problems to ensure services meet customer SLAs for latency, packet loss, jitter, and throughput (including testing with standard protocols, Iperf, and Brix platforms).

Pay and Benefits

Salary: USD 81,206 - 108,273 annually

Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

•Minimum 5+ years of experience with SONET-based long-haul and metro transport networks, next-generation DWDM, SDH (SNCP rings), DCCS cross-connects, Ethernet, VPLS, IP, and MPLS.
•Possess security clearance and/or ability to obtain security clearance.
•Strong ability to relate technical issues to management and government personnel and interface professionally with customers.
•Knowledge and hands-on experience with DWDM Layer 1, Metro Ethernet, and IP communications, including IPv4/IPv6 and routing protocols.
•Flexibility with work levels and shift accommodation, including managing multiple issues through prioritization under pressure.

Experience:5+ yearsNetwork operationsTelecommunicationsOptical networksFederal networks

Education:Associate's

Skills:Professional communicationIssue troubleshootingPrioritizationLogical decision-making

Certifications:Cisco CCIPCisco CCDPCisco CCNP

Tech Stack:SONETDWDMSDHSNCPDCCSEthernetVPLSIPMPLSIPv4IPv6Routing protocolsTDMELAN-eLineTCP/IPBGPQoSLayer 2Layer 3EDP

Eligibility

Security Clearance:Security clearance

Company Brief

Lumen

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn