Manager - Service Sales

Eaton
Delhi
Workplace: OnsiteFull timeFunction: SalesExperience: 8-10 yearsEducation: bachelorsSkills: ["Commercial discipline","Analytical thinking","Customer focus","Negotiation skills","Stakeholder management"]

Drive service revenue growth by managing AMCs, spare parts, batteries, retrofits, and after-sales solutions. Own order booking, billing, and collections performance, reduce AR aging, and improve DSO through proactive customer engagement. Provide technical support for service opportunities, manage quotes and AMC renewals, handle tendering, and ensure SLA-compliant service delivery. Meet and audit ASP/customer relationships and resolve escalations while strengthening installed-base profitability across the region.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Eaton
Eaton
2 weeks ago

Manager - Service Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Drive service revenue growth by managing AMCs, spare parts, batteries, retrofits, and after-sales solutions. Own order booking, billing, and collections performance, reduce AR aging, and improve DSO through proactive customer engagement. Provide technical support for service opportunities, manage quotes and AMC renewals, handle tendering, and ensure SLA-compliant service delivery. Meet and audit ASP/customer relationships and resolve escalations while strengthening installed-base profitability across the region.
Location: Delhi
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Achieve monthly targets for order booking, billing, and collections; drive disciplined follow-up to accelerate cash flow and reduce aging.
  • •Manage outstanding AR to reduce dues month-over-month and bring down DSO through proactive planning and customer engagement.
  • •Provide technical support for service sales opportunities (battery sizing, monitoring solutions, retrofit and upgrade recommendations) and assist field teams with solutioning.
  • •Prepare annual business plans, map opportunities across AMCs/batteries/spares/digital services, and maintain quotation records through lifecycle tracking to order closure.
  • •Ensure on-time AMC renewals and manage tender handling; meet ASPs/customers, conduct service audits, and coordinate service delivery for SLA adherence.
Travel: Extensive travel

Pay and Benefits

Perks:Relocation

Key Requirements

  • •Bachelor’s in Electrical or Electronics Engineering (preferred).
  • •8–10 years of experience in service sales, AMC sales, or aftermarket technical sales roles.
  • •Strong understanding of UPS, batteries, power systems, and related after-sales services.
  • •Solid understanding of AR management, billing, and collection cycles (including DSO).
  • •Proficiency with pipeline tracking and CRM; Salesforce is desirable.
Experience:8-10 yearsAftermarket technical salesService salesAMC sales
Education:Bachelor's in Electrical / Electronics Engineering
Skills:Commercial disciplineAnalytical thinkingCustomer focusNegotiation skillsStakeholder management
Tech Stack:SalesforceCRM

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn