Client Relationship Consultant 2 (Banker) - Clay County, MO

U.S. Bancorp
Kansas City
Workplace: OnsiteFull timeUSD 20.25 - 24.75 hourlyFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive outreach","Communication","Relationship building"]

Build trusted relationships with consumer and business clients through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess needs, gather and process customer information, and provide counsel on deposit and loan products. Educate clients on digital and self-service tools, process basic transactions, open accounts, complete service requests, and submit credit applications—delivering an accurate, optimal client experience in collaboration with branch teams.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
3 days ago

Client Relationship Consultant 2 (Banker) - Clay County, MO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build trusted relationships with consumer and business clients through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess needs, gather and process customer information, and provide counsel on deposit and loan products. Educate clients on digital and self-service tools, process basic transactions, open accounts, complete service requests, and submit credit applications—delivering an accurate, optimal client experience in collaboration with branch teams.
Location: Kansas City
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage and advise clients across in-person, appointment, and virtual channels to provide tailored banking counsel.
  • •Assess client financial needs, gather and process customer and account information, and recommend solutions aligned to goals.
  • •Maintain knowledge of consumer and business banking products (including digital products) and provide an optimal client experience, including basic transaction processing.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Educate clients on emerging and self-service digital products and collaborate with branch team members and partners to serve clients effectively.

Pay and Benefits

Salary: USD 20.25 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum three to four years of job-related, retail banking experience (or equivalent combination of experience and training).
  • •Ability to build and foster client relationships through proactive outreach and follow-up.
  • •Effective client engagement and communication skills.
  • •Proficiency using and demonstrating digital products and self-service technologies.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsProactive outreachCommunicationRelationship building
Licenses:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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